Shipping policy

Thank you for shopping with us! We partner with Zendrop to fulfill and ship your orders directly to your doorstep. Please review our shipping policy below:

All orders are processed within 2–5 business days. You will receive an email confirmation with tracking information once your order has shipped

Shipping times vary depending on your location:

  • United States: 7–15 business days

  • Canada, UK, Australia: 10–20 business days

  • Other International Locations: 15–25 business days

Please note: Shipping times are estimates and may vary due to customs delays, carrier issues, or unforeseen circumstances.

Once your order ships, you will receive a tracking number via email.

You can track your package at any time using the link provided.

We ship worldwide!

International orders may be subject to customs fees, taxes, or import duties once the shipment reaches your country. These charges are the responsibility of the customer.

  • If your order is delayed beyond the estimated delivery window, please contact us at [info@petvisonpro.com] and we’ll work with Zendrop to resolve the issue.

  • If a package is confirmed lost, we will offer a replacement or refund.